Below you'll find answers to our most commonly received questions. You may also Contact Us directly and we will be happy to assist.
Please refer to the information below for our shipping schedule.
Should you have any questions about our shipping schedule, feel free to contact us directly: (571) 323-6247
We want to make sure it is as easy as possible for our customers to reorder their pet food. Check out the various ways to reorder below!
The beauty of shopping with Nature's Select Pet Food is that you get a completely custom, personalized shopping experience. How?
We use a unique formula to calculate when you will be due more pet food. We base your order pattern, or order frequency, on the number of cups per day your pet eats. Each 30 lb bag of Nature's Select Pet Food contains 120 cups of pet food.
Spike eats 2 cups of pet food per day. Spike's mom, Betty, ordered (1) 30 lb bag of Nature's Select Classic Recipe.
We know it looks like a scary math word problem, but we promise the math is simple! And if you aren't good at math, don't worry- that's where our team of expert Pet Care Advisors come in :)
You can update your frequency anytime by calling us (571) 323-6247 and updating how many cups per day your pet eats OR you can click on this link to update your Pet Info Form now: https://fs26.formsite.com/chad...
While we do occasionally have special offers, seasonal discounts, and sales throughout the year, the best way to save money is by taking advantage of one of the options below!
Buy more and save money!
Nature's Select Referral Program - When you refer a local friend, family member, or neighbor to us and they place their first order of Nature's Select Pet Food, you will receive 50% off your next order!
How Does it Work?
Things to Remember:
How Do I Refer Someone?
Leave us a nice review & receive a discount off your next order with us.
If you are a current student or graduate from The Guide Dog Foundation for the Blind OR America's VetDogs Foundation, please fill out this form so we can get you started with your first order of Nature's Select Pet Food. Click the link here to begin: https://fs26.formsite.com/chad...
Should you need any assistance or have any questions, please contact our Pet Care Advisor Susanne directly (571) 323-6247
All Nature’s Select products are MADE IN THE USA and have USA sourced ingredients with the exception of our lamb and green mussels which are sourced from New Zealand. All of our formulas exceed AAFCO (Association of American Feed Control Officials) standards.
"USA Made" refers to our product being made here in the United States. "USA Safe" refers to the USA approval of processing for our New Zealand Lamb recipe which has lamb that is sourced from New Zealand. All Nature's Select Recipes are made in the great state of Texas!
READ the label. Avoid inexpensive, less nutritional ingredients and fillers. Corn, wheat, soy, and animal by-products are fillers that lack the nutrition your pets need.
Meat by-products consist of organs and parts not desired for consumption. They can include bones, blood, intestines, lungs, heads, feet, and feathers. We think it’s important to use specific ingredients such as chicken meal or brown rice. That way, you always know exactly what you are getting. When brands use ingredients such as poultry by-products, the ingredients can change from bag to bag. You may get chicken in one bag and turkey in the next.
Changing ingredients suddenly can cause digestive upset. Most fillers can be linked to excessive waste, poor nutritional absorption, and skin problems like excessive scratching and hair loss.
Also make sure there are no chemical preservatives such as BHA (butylated hydroxyanisole), BHT (butylated hydroxytoluene), or ethoxyquin. These preservatives are potentially cancer-causing agents. The long-term buildups of these chemicals in your pet’s body have not been thoroughly studied and may ultimately be harmful.
Read the label! High quality ingredients are essential for a healthy food. The first ingredient should always be a meat or fish protein. Whole meats, whole grains, and natural preservatives are key components of the healthiest pet food. Pay attention to the protein ratio. A pet food with 20-30% protein is ideal. The bag should also be dated for freshness. Every bag of Nature's Select pet food has a "best buy" date stamped onto the back of the bag. It is recommended that the bag is used before that date; however, the food is perfectly safe to feed to your pets after that date, it just loses some potency after that date. It's important to remember that a "best buy" date is not the same as an "expiration date".
All Nature's Select formulas are free from corn, wheat, soy, gluten, and any other processed grain by-products. We have NEVER been challenged on nutrition! At Nature's Select, we have kept our formulas current with the latest nutritional advancements to maintain a high level of nutrition. All Nature's Select formulas are formulated to meet or exceed the nutritional levels established by AAFCO Dog Food Nutrient Profiles.
You can find our feeding instructions in two places. Our feeding instructions are located on the back of every bag of kibble as well as on our website where feeding guidelines for each of our formulas are listed.
A feeding guideline is found on the back of our dog food bags. Here is what it looks like:
Dog Weight & Active Dog Recommended Serving:10lbs+ = 1/2 - 1 1/2 Cups
Let's keep in mind this is the suggested feeding amount for an active adult dog. The serving size may increase or decrease a bit depending on your dog's physical activity and age. If you are looking to promote weight loss, go with the lesser recommended amount according to weight. If you are looking to increase weight, go with the greater recommended amount.
We are GMO-free except in the formulas that contain rice. The following products are GMO-free: Select Multi Protein Recipe (Beef, Chicken, Pork), Select Cold Water Recipe (Salmon & Menhaden Fish), and our Grain Free Products (Farm Fresh Recipe, Coastline Catch Recipe, Range Hearty Recipe); all other Nature's Select Products are not GMO-free. However, we do have a complex diversity of ingredients in our products and in such ratios, that the GMO aspect is really very small. As for Nature's Select, we have been and will be prudent in using the finest and safest ingredients from the best sources we have available.
Our grain-free products, our canned food products, our Select Multi Protein Recipe and our Select Cold Water Recipe are all gluten-free products. Any pet food product containing “brown rice” would be considered to have gluten.
Since our product is made fresh bi-monthly, we ensure a fresh bag upon every delivery. Our pet food has a shelf life of up to 1 year when kept in an air tight container or bag not exposed to direct moisture or heat.
Our food never sits on our shelves for long. We get our shipments in every two weeks. We use only natural preservatives which is why our shelf life is about 11-12 months based on delivery. Store bought food usually lasts up to 2 years because it contains chemical preservatives. We do not have any chemical preservatives in our Nature's Select Pet Food.
Although it is a quality ingredient, chicken is about 80% water. After cooking, most of that moisture is lost, reducing the meat content to just a fraction of its original weight. Ingredients on a pet food label are listed in descending order by weight. When you see chicken as the first ingredient in pet food, this is before it’s cooked. Once cooked, the percentage of chicken in the formula is much lower due to the loss of moisture. Chicken meal is considered a meat concentrate and contains nearly 300% more protein than fresh chicken. Chicken meal does not contain by-products such as beaks, feathers, or feet.
Our meals are considered a meat concentrate that contain nearly 300% more protein than fresh chicken, lamb, beef, or salmon. They do NOT include bone or internal organs.
"My German Shepherds have been on the New Zealand blend since they were puppies! Not only do they love the food, but their black coats are super shiny and healthy!!!"
"Great quality pet food for my dog! Her vet always compliments the health of her coat and I know that is because of the pet food she eats. The staff is always friendly plus I appreciate the convenience of fast delivery to my home. This company has my business for life for every dog I will ever have!"
"I have been using Nature's Select Pet food for over 10 years now and my just dogs love it. They have always been really healthy since eating this pet food. The service is awesome, their staff is made up of very kind, friendly people, and the home delivery is the cherry on top!"