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Frequently
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Below you'll find answers to our most commonly received questions. You may also Contact Us directly and we will be happy to assist.

Nature's Select DC

Please refer to the information below for our shipping schedule.

 Nature's Select DC Metro Shipping Schedule:
  • Falcon Next Day Shipping - For any NS DC Metro Customers who live locally to Washington D.C. orders will ship out same day for next day, regular delivery (Typically a 1-2 day ship).
  • UPS Shipping - For any NS DC Metro Customers who live outside of Virginia, your Nature's Select orders will ship out same day through UPS for regular delivery (Typically 2-4 day ship out of state).

Should you have any questions about our shipping schedule, feel free to contact us directly: (571) 323-6247

We want to make sure it is as easy as possible for our customers to reorder their pet food. Check out the various ways to reorder below!

HOW CAN I REORDER?
  • Scroll to the top right of this page and click the GET LAST ORDER orange button. Enter the primary email address we have on your Nature's Select Account. It will auto-fill your shopping cart with the items you bought in your last order. You're welcome to change this at anytime or continue shopping and add new items to your cart before checkout.
  • Call us directly (571) 323-6247 to place your order by speaking to one of our Pet Care Advisors! This is probably the quickest way to place an order to ensure we get you taken care of ASAP.
  • Send an email to orders@naturalpetfooddeliverydc.com with what you would like to order.
  • Live Chat with us now by clicking the CHAT NOW blue button on the bottom right of your screen.

The beauty of shopping with Nature's Select Pet Food is that you get a completely custom, personalized shopping experience. How?

We use a unique formula to calculate when you will be due more pet food. We base your order pattern, or order frequency, on the number of cups per day your pet eats. Each 30 lb bag of Nature's Select Pet Food contains 120 cups of pet food.

EXAMPLE: 

Spike eats 2 cups of pet food per day. Spike's mom, Betty, ordered (1) 30 lb bag of Nature's Select Classic Recipe. 

  • 120 cups divided by 2 cups = 60 days. Betty will need to reorder Spike's pet food in 60 days, or 2 months. We assign Betty an 8 week order frequency. The trigger is based on her last delivery date. If she last ordered on July 1st, she will be due food 8 weeks after that.

We know it looks like a scary math word problem, but we promise the math is simple! And if you aren't good at math, don't worry- that's where our team of expert Pet Care Advisors come in :) 

You can update your frequency anytime by calling us (571) 323-6247 and updating how many cups per day your pet eats OR you can click on this link to update your Pet Info Form now: https://fs26.formsite.com/chad...

While we do occasionally have special offers, seasonal discounts, and sales throughout the year, the best way to save money is by taking advantage of one of the options below!

MONEY SAVING COMBOS

Buy more and save money! 

  • Check out our exclusive multi-bag discounts on our dry dog food combos. Go to the SHOP PRODUCTS page and click on "Money Saving Combos" Category to view all money-saving combos.

REFER A FRIEND! 

Nature's Select Referral Program - When you refer a local friend, family member, or neighbor to us and they place their first order of Nature's Select Pet Food, you will receive 50% off your next order!

How Does it Work?

  • Existing customers will receive 50% off coupon on your next order of dry dog food (up to two 30 pound bags)
  • The NEW Nature's Select customer will receive $10.00 off their first order.

Things to Remember:

  • Please make sure the new customer gives us your first and last name associated with your Nature's Select account.
  • The existing customer will receive the 50% off discount only after the new customer places their first order with us.
  • The existing customer and new customer must be in the same Nature's Select Distributor territory. Ex: Must both be in Nature's Select DC Metro's territory!

How Do I Refer Someone?

  • Give them our contact info so they can order pet food by phone (571) 323-6247 or email info@naturesselectcorp.com 
  • Make sure they give us your FIRST and LAST name so we can give you your 50% off your next order!

LEAVE US AN ONLINE REVIEW!

Leave us a nice review & receive a discount off your next order with us.

If you are a current student or graduate from The Guide Dog Foundation for the Blind OR America's VetDogs Foundation, please fill out this form so we can get you started with your first order of Nature's Select Pet Food. Click the link here to begin: https://fs26.formsite.com/chad...

Should you need any assistance or have any questions, please contact our Pet Care Advisor Susanne directly (571) 323-6247

Thank you!

General Questions

Yes, we do. Our Vice President of Nutrition and Procurement is one of 12 nutritionists currently holding a Professional Animal Scientist certification in Companion Animal from the American Registry of Professional Animal Sciences (ARPAS). We also work with third-party nutritionists to validate our work, consult with us on research, and engage in open discussions about how to make sure our products continue to meet our high standards. We are highly rooted in science and continue to use the most proven, trusted ingredients available. 

Read the label! High quality ingredients are essential for a healthy food. The first ingredient should always be a meat or fish protein. Whole meats, whole grains, and natural preservatives are key components of the healthiest pet food. Pay attention to the protein ratio. A pet food with 20-30% protein is ideal. The bag should also be dated for freshness. Every bag of Nature's Select pet food has a "best buy" date stamped onto the back of the bag. It is recommended that the bag is used before that date; however, the food is perfectly safe to feed to your pets after that date, it just loses some potency after that date. It's important to remember that a "best buy" date is not the same as an "expiration date".

All Nature's Select formulas are free from corn, wheat, soy, gluten, and any other processed grain by-products. We have NEVER been challenged on nutrition! At Nature's Select, we have kept our formulas current with the latest nutritional advancements to maintain a high level of nutrition. All Nature's Select formulas are formulated to meet or exceed the nutritional levels established by AAFCO Dog Food Nutrient Profiles.

READ the label. Avoid inexpensive, less nutritional ingredients and fillers. Corn, wheat, soy, and animal by-products are fillers that lack the nutrition your pets need.

Meat by-products consist of organs and parts not desired for consumption. They can include bones, blood, intestines, lungs, heads, feet, and feathers. We think it’s important to use specific ingredients such as chicken meal or brown rice. That way, you always know exactly what you are getting. When brands use ingredients such as poultry by-products, the ingredients can change from bag to bag. You may get chicken in one bag and turkey in the next.

Changing ingredients suddenly can cause digestive upset. Most fillers can be linked to excessive waste, poor nutritional absorption, and skin problems like excessive scratching and hair loss.

Also make sure there are no chemical preservatives such as BHA (butylated hydroxyanisole), BHT (butylated hydroxytoluene), or ethoxyquin. These preservatives are potentially cancer-causing agents. The long-term buildups of these chemicals in your pet’s body have not been thoroughly studied and may ultimately be harmful.

When switching your pet to Nature’s Select food or from one Nature’s Select formula to another, we always recommend a gradual transition. Normal bacteria in the intestine help your pet digest food. A sudden change in diet can result in changes to the number and type of bacteria and their ability to digest food, which can lead to intestinal upset. Therefore, a gradual transition helps your pet’s digestive system adjust to a new food without causing loose stool or an upset tummy. We recommend a transition over a period of 7-10 days. Start with a mixture of 25% new food and 75% old food for 2-3 days. Then switch to a 50/50 blend for another 2-3 days. If the transition is going well, move to 75% new food and 25% old food for another 2-3 days until you are 100% on the new food. If at any time your dog starts to vomit, has loose stool, or appears constipated, slow the rate at which you are switching food.
In general, puppies need to have more scheduled feeding times per day than an adult dog. This is because a puppy’s body is in growth mode, and needs a constant supply of nutrients in order to be healthy. Most puppies will benefit from a diet that has their daily food portion divided into three feedings per day. New puppies, in general, do not eat a lot during their first few days in a new home. This is normal. Once they settle in they will start to eat again.
If you have additional questions, please reach out by email info@naturesselectcorp.com or call us directly 714.993.5500 we are available weekdays 8am – 5pm PST.

Nature's Select Products

Nature’s Select Pet Food comes in a variety of dry dog food formulas. We carry our Classic line of dry dog food formulas in addition to our Grain Free line of dry dog food. We also offer canned dog food, and dry cat food. View our Products Page now.
That depends on several factors, including your dog's age, activity level and specific health needs. We encourage you to Contact Us directly for a personalized recommendation.
We understand that the best way to discover the Nature’s Select difference is for your dog to actually TRY our all-natural recipes! You can contact your local Nature’s Select Distributor to request free samples of our formulas OR you can locate a local retailer for free samples. Find your nearest location here: naturesselectpetfood.com/locations If you are unable to receive free samples of one of our formulas, be mindful that Nature’s Select products have a 100% satisfaction guarantee. If, for any reason, you are not satisfied with our product, you may contact your local distributor for a replacement bag or refund. Return policies vary by location.

Let's find you a Nature’s Select Distributor closest to your area. ​Visit our Locations Page​ to find your nearest supplier OR Simply click the link below to get started.

Find Your Store

We are proud to produce all of our Nature’s Select dry kibble foods in our Texas-based manufacturing facility. All Nature’s Select products are MADE IN THE USA and have USA sourced ingredients with the exception of our lamb and green mussels which are sourced from New Zealand. All of our formulas exceed AAFCO (Association of American Feed Control Officials) standards.

"USA Made" refers to our product being made here in the United States. "USA Safe" refers to the USA approval of processing for our New Zealand Lamb recipe which has lamb that is sourced from New Zealand. All Nature's Select Recipes are made in the great state of Texas!

Our internal Nutrition Team works diligently with third-party nutritionists to formulate the diets, design new products, handle product registrations and ensure compliance with regulations.
Nature’s Select was started by Paul and Diana Cavanaugh in Orange County, CA in 1994. They began with a simple idea… to deliver all-natural pet food to your door, using the freshest and finest ingredients at prices that fit your budget. Learn more about our story.
Our Nature's Select poly-bags are BPA Free and #7 classification for recycling; Most neighborhood areas are starting to accept these but it is dependent on where you live. Otherwise, these need to be recycled through a commercial composting facility. Our bag company is currently working on a new resin that will soon make our bags completely recyclable across the board. Most major shopping stores have recycle bins available for our poly-bags and are a certified drop-off area.

Our Ingredients

The quality of our ingredients is extremely important to us. We source our ingredients from valued and trusted suppliers who are dedicated to providing the very highest-quality ingredients available on the market today. The majority of our ingredients are locally sourced in the state of Texas. We are one of only a few pet food manufacturers that uses the amino acid complex minerals from Zinpro Corporation, which has the research to prove its minerals are better absorbed and provide a well-documented response when being fed. Many of the big-name brands still use predominantly inorganic forms of trace minerals or less bioavailable forms of organic trace minerals. 

You can find our feeding instructions in two places. Our feeding instructions are located on the back of every bag of kibble as well as on our website where feeding guidelines for each of our formulas are listed.

A feeding guideline is found on the back of our dog food bags. Here is what it looks like:

Dog Weight & Active Dog Recommended Serving:

10lbs+ = 1/2 - 1 1/2 Cups
25lbs+ = 1 1/2 - 2 1/4 Cups
50lbs+ = 2 1/2 - 3 1/2 Cups
100lbs+ = 3 1/4 - 4 1/2 Cups
125lbs+ = 5 - 7 Cups

Let's keep in mind this is the suggested feeding amount for an active adult dog. The serving size may increase or decrease a bit depending on your dog's physical activity and age. If you are looking to promote weight loss, go with the lesser recommended amount according to weight. If you are looking to increase weight, go with the greater recommended amount.

Although it is a quality ingredient, chicken is about 80% water. After cooking, most of that moisture is lost, reducing the meat content to just a fraction of its original weight. Ingredients on a pet food label are listed in descending order by weight. When you see chicken as the first ingredient in pet food, this is before it’s cooked. Once cooked, the percentage of chicken in the formula is much lower due to the loss of moisture. Chicken meal is considered a meat concentrate and contains nearly 300% more protein than fresh chicken. Chicken meal does not contain by-products such as beaks, feathers, or feet.

Our meals are considered a meat concentrate that contain nearly 300% more protein than fresh chicken, lamb, beef, or salmon. They do NOT include bone or internal organs. To learn more about our take on meat meal, Click Here

spring 2019

Effective Spring 2019, all of our dog food products were updated to comply with the latest Association of American Feed Control Officials (AAFCO) labeling requirements for “All Life Stage” products. To be labeled “All Life Stage including growth of large size dogs (70 lb. or more as an adult),” a food must contain less than 1.8% calcium. The previous calcium threshold was 2.5%. In compliance with AAFCO requirements where necessary, we reduced the amount of calcium in our formulas and made other slight enhancements to the ingredient profile depending on the product, including the addition of some new ingredients or the order of ingredients listed on the packaging.

These ingredient enhancements are based on the latest industry data and recent research on nutrition for dogs. We have validated through third-party testing that the updated formulas have comparable nutrient profiles to our previous formulas. As always, Nature’s Select continues to provide the unique core ingredients - four essential ingredients including Selenium Yeast, superior Mineral Complexes, Prebiotics, and Probiotics - that provide pets with superior nutrition.  

Ingredients are listed by dry matter weight on the package. We have a long history of using protein meal in our pet food products. Protein meals (and in this case dehydrated meats) are dried products which we believe are superior nutritionally to fresh meat products from a food safety standpoint.  Also, protein meals allow us to add much more protein per pound than fresh meat. 
In compliance with AAFCO requirements, we reduced the amount of calcium in our formulas and made other slight enhancements to the ingredient profile depending on the product. In making these changes, the order of ingredients may have shifted. All Nature’s Select Pet Food formulas maintain the highest quality, complete and balanced nutrition for dogs.
Some of our products (High Protein Recipe, Farm Fresh Recipe, Range Hearty Recipe, and our Feline Recipe) contain blood meal, which we source from human-grade meat processed in USDA-approved facilities. Nutritional science increasingly supports a whole food, ancestral diet for most dogs and cats. This diet is high in protein, antioxidant rich, and offers balanced fats and minerals. Blood meal is a high protein, low ash, low fat ingredient that provides a strategic source of nutrients and amino acids when used appropriately. Including blood meal in our products maintains protein levels and meets calcium requirements.   Like every ingredient that enters our facility, our quality assurance team tests this product before it is accepted to ensure it meets our rigorous quality standards. Our formulas and production methods allow us to safely produce pet food products with a higher percentage of animal protein versus plant protein. The following kibble formulas do not contain blood meal: Classic Recipe, Multi Protein Recipe, New Zealand Recipe, Cold Water Recipe, Plus Recipe, and Coastline Catch Recipe.
GMO

We are GMO-free except in the formulas that contain rice. The following products are GMO-free: Select Multi Protein Recipe (Beef, Chicken, Pork), Select Cold Water Recipe (Menhaden Fish), and our Grain Free Products (Farm Fresh Recipe, Coastline Catch Recipe, Range Hearty Recipe); all other Nature's Select Products are not GMO-free. However, we do have a complex diversity of ingredients in our products and in such ratios, that the GMO aspect is really very small. As for Nature's Select, we have been and will be prudent in using the finest and safest ingredients from the best sources we have available.


Gluten-Free

All our formulas are either grain free or made from gluten free grains.

Safety & Food Quality

Food safety is our priority. Our ingredients are tested both internally and externally to ensure they meet our high standards of quality. We also extensively test our finished products to ensure the health and safety of the pets eating our products.

We are proud to say that our Texas-based pet food manufacturer has earned the SQF Code for Manufacturing 8.0, the SQF Quality Code 8.0, and the FSC 36 Safe Feed/Safe Food in 2018. In addition, all our recipes are formulated to meet AAFCO regulations. We constantly analyze both raw materials and finished diets to validate AAFCO standards. 

Since our product is made fresh bi-monthly, we ensure a fresh bag upon every delivery. Our pet food has a shelf life of up to 1 year when kept in an air tight container or bag not exposed to direct moisture or heat.

Our food never sits on our shelves for long. We get our shipments in every two weeks. We use only natural preservatives which is why our shelf life is about 11-12 months based on delivery. Store bought food usually lasts up to 2 years because it contains chemical preservatives. We do not have any chemical preservatives in our Nature's Select Pet Food.

Yes. Our VP of Regulatory Affairs and Quality for Nature’s Select Pet Food is one of the leading food safety experts in the United States. He, along with everyone in our company, works hard to ensure the safety of our products every day.
Our Texas-based Manufacturer has earned the SQF Code for Manufacturing 8.0, the SQF Quality Code 8.0, and the FSC 36 Safe Feed/Safe Food in 2018. In addition, all our recipes are formulated to meet AAFCO regulations. We constantly analyze both raw materials and finished diets to validate AAFCO standards. 

Shipping & Returns

Our goal is to consistently exceed our customers’ expectations and our success is dependent on your happiness. If, for any reason, you’re not satisfied with our products and home delivery service, then we’re not satisfied. If one of our products isn’t working for your pet, we’d be happy to exchange it for another formula or product. Refund policies depend upon your local Nature’s Select Distributor’s discretion.

Let's find you a Nature’s Select Distributor closest to your area. Click the link below to get started.

Find Your Store

"Over the last 20 years, my dogs haven't had any illnesses or poor health since I started using Nature's Select & their lifespans have been extended tremendously. Thank you Nature's Select!!!"

- Holly V

"I can’t tell you how much I appreciate the high quality of food and quality customer service we’ve received over the years. I recommend this food to everyone I meet with furbabies."

- Donna L

"I've been a customer for over 5 years! Lucky's eczema went away as soon I adopted him and switched him to Nature's Select. They have awesome customer service, too! Even better, they deliver to my doorstep within a day or two. I always recommend them to people I know. My Cocker Spaniel (Lucky) is now about 13 years old and in perfect health!"

- Christina C